When it comes to energy monitoring, accuracy is everything. Even a small installation error can lead to major discrepancies—just ask one of our recent customers.
This customer had been using a BTU (British Thermal Unit) meter to track their cooling energy consumption and received monthly bills based on the meter’s readings. Everything was working fine—until their bills suddenly began to rise significantly, without any apparent reason.
Puzzled by the unexpected spike in costs, the customer reached out to us for assistance. Their request was simple: inspect the BTU meter and identify the root cause of the issue.
Our technicians quickly got to work. The first step was a comprehensive check of the BTU meter and its sensors. We discovered that the T1 temperature sensor—responsible for measuring the supply line temperature—was correctly installed and functioning as expected. However, the T2 sensor—meant to measure the return line temperature—was not in proper contact with the water. Instead of measuring the actual return temperature, it was reading ambient conditions, resulting in a much larger temperature difference than what truly existed.
This incorrect temperature difference led the BTU meter to overestimate the cooling energy consumption, hence the inflated bills.
We immediately corrected the sensor installation, ensuring that the T2 probe was in full contact with the water flow. Once the setup was properly adjusted, the temperature readings normalized, and the BTU meter began providing accurate data. The customer’s bills returned to normal levels—reflecting their true energy usage.
This case underscores the importance of proper sensor installation in BTU metering systems. A simple misplacement can result in serious billing errors—but with the right technical support, such issues can be quickly resolved.
Whether you’re using Kamstrup, Landis+Gyr, Shenitech, or any other brand, our team is equipped to repair, test, and calibrate a wide range of BTU meters.
Contact us today
info@zentranstech.com
+91 96291 30698
Let’s ensure your energy data is as accurate as it should be.
